CERTIFICATE IV IN HOSPITALITY (SIT40416)

SUBJECTS

(21 units of competency to gain your qualification)

Contact us for a tailored subject selection, however, the following subjects are our STANDARD offering…

Core units

• BSBDIV501  Manage diversity in the workplace
• SITHIND004  Work effectively in hospitality service
• SITXCCS007  Enhance customer service experiences
• SITXCOM005  Manage conflict
• SITXFIN003  Manage finances within a budget
• SITXHRM001  Coach others in job skills
• SITXHRM003  Lead and manage people
• SITXMGT001  Monitor work operations
• SITXWHS003  Implement and monitor work health and safety practices

Elective units

• SITHIND001  Use hygienic practices for hospitality service
• SITXCCS002  Provide visitor information
• BSBSUS401  Implement and monitor environmentally sustainable work practices
• BSBITU306  Design and produce business documents
• BSBLDR401  Communicate effectively as a workplace leader
• BSBCMM401  Make a presentation
• BSBHRM506  Manage recruitment, selection and induction processes
• BSBREL402  Build client relationships and business networks
• SITXHRM002  Roster staff
• SITXWHS002  Identify hazards, assess and control safety risks
• SITHIND002  Source and use information on the hospitality industry
• SITTIND001  Source and use information on the tourism and travel industry

QUALIFICATION AND ACCREDITATION OUTCOMES

On successful completion of this program you will be awarded a nationally recognised qualification ‘Certificate Iv in Hospitality’ (SIT40416), issued by 1 Education (RTO #6639).

Graduates of this program will be well prepared to step into a management role in the hospitality industry. 

COURSE FORMAT, STUDY MODE AND COURSE DURATION

During this program you will a variety of useful skills in a live work environment, across areas such as working effectively with others including conflict management, managing customer service, financial management, coaching staff members, supervising / monitoring daily operations, WHS, first aid, making effective presentations, and other important skills for effective team management.

This program will be delivered over a 6 month period, part-time (1 session per week), in addition to several self-paced tasks between classes.

LOCATION…

This course is delivered in a live, functioning hospitality venue in Woolloongabba, where students will be given real life work practice.

SUPPORT SERVICES

Your program will be delivered by a team of specialist Trainers who will remain accessible throughout the program.

The 1 Education administration team will also remain available to assist you with any non-educational issues not relating specifically to your course content, or in cases where an issue cannot be resolved between you and your Trainer.

Please remember that a detailed step-by-step guide for raising complaints and appealing an assessment decision, has been provided in the 1 Education Student Handbook, made available to you via the 1 Education website.

COURSE FEES AND AVAILABILITY OF COURSE SUBSIDIES

This program does attract some government funding assistance for eligible Queensland-based students via the Higher Level Skills program, provided by Queensland Government.

Eligibility criteria for each student is as follows – the candidate must:

• not hold, or be already undertaking, a Certificate IV or higher level qualification;
  (any Certificate IV level qualification/s completed whilst at school ARE allowed and will not exclude you from accessing this funding);
• be currently working in the tourism and hospitality industry;
• be 15 years of age or older and have finished secondary school or left school;
• be a Queensland resident;
• Be an Australian citizen or permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen).

Course fees vary between students, depending on whether any government subsidies are available. All fees will be clearly declared on your student enrolment form and are also listed below:

Higher Level Skills (HLS) Prices:

• $21.00 – Concessional Price (must have health / concession card) – that’s only $1 per subject whilst government subsidies remain;
• $42.00 – Non-concessional Price: that’s only $2 per subject whilst government subsidies remain.

Fee for Service (not funded by Qld government) Student Price:

• $4,263.00

Follow THIS LINK to view the High Level Skills Student Fact Sheet.

STUDY PATHWAY

Whilst there are various lower level qualifications that might be useful for some students to complete prior to commencing the Certificate IV, the majority of students will enter this program after completing a Certificate III in Hospitality (SIT30616) and then building up some workplace experience.

If you are uncertain about your readiness to study the program please talk with one of our friendly staff members and we can guide you on the best pathway for you.

Once you have graduated with your Certificate III in Hospitality, there are additional optional qualifications to pursue, to build on your skills and knowledge. You may decide to enrol into the Diploma of Leadership and Management (BSB51918).

Your Trainer will be happy to discuss these options during your Certificate IV studies.

MORE INFORMATION

For more information relating to various student-related policies and processes please refer to the Student Handbook, available in the 1 Education website – https://www.1education.com.au/