MOVE INTO A LEADERSHIP ROLE WITHIN THE HOSPITALITY INDUSTRY
– ENROL ANY DAY OF THE YEAR –
DIPLOMA OF HOSPITALITY MANAGEMENT (SIT50422)
COURSE OVERVIEW
This program is designed to give people who already have experience in the hospitality industry, the additional skills needed to lead people and move up into a management position.
SUBJECTS
(28 units of competency to gain your qualification)
The following subjects are our STANDARD offering…
Core units
- BSBDIV501 Manage diversity in the workplace
- BSBMGT517 Manage operational plan
- SITXCCS007 Enhance the customer experience
- SITXCCS008 Develop and manage quality customer service
- SITXCOM005 Manage conflict
- SITXFIN003 Manage finances within a budget
- SITXFIN004 Prepare and monitor budgets
- SITXGLC001 Research and comply with regulatory requirements
- SITXHRM002 Roster staff
- SITXHRM003 Lead and manage people
- SITXMGT001 Monitor work operations
- SITXMGT002 Establish and conduct business relationships
- SITXWHS003 Implement and monitor work health and safety practices
Elective units
- SITHIND004 Work effectively in hospitality service
- SITHFAB007 Serve food and beverage
- SITHFAB002 Provide responsible service of alcohol
- SITHFAB005 Prepare and serve expresso coffee
- SITHGAM001 Provide responsible gaming services
- SITXFSA001 Use hygienic practices for food safety
- SITXWHS002 Identify hazards, assess and control safety risks
- SITHFAB016 Provide advice on food
- SITXHRM001 Coach others in job skills
- SITHFAB012 Provide advice on Australian wine
- SITXFSA002 Participate in safe food handling practices
- SITHFAB010 Prepare and serve cocktails
- HLTAID001 Provide cardiopulmonary resuscitation
- HLTAID003 Provide first aid
- SITXMPR002 Create a promotional display or stand
ABOUT YOUR TRAINER
Your training will be delivered by our highly respected Trainers who will know exactly what you need to succeed in the industry. Your Trainer will have well established relationships with hospitality industry employers, to help open more doors as you seek employment following your training program.
QUALIFICATION AND ACCREDITATION OUTCOMES
On successful completion of this program you will be awarded a nationally recognised qualification ‘Diploma of Hospitality Management’ (SIT50422), issued by 1 Education (RTO #6639).
Graduates of this program will be job ready and will be well prepared to market their skills to specific segments of the hospitality industry.
POTENTIAL JOB OUTCOMES
This qualification is designed for graduates to move into front of house hospitality roles. The competencies you gain from this program may lead to securing any of the following roles:
- banquet or function manager
- bar manager
- café manager
- chef de cuisine
- chef patissier
- club manager
- executive housekeeper
- front office manager
- gaming manager
- kitchen manager
- motel manager
- restaurant manager
- sous chef
- unit manager catering operations.
COURSE FORMAT, STUDY MODE AND COURSE DURATION
This course is delivered online in addition to face to face tutorials monthly at Laneway on Orchid nightclub in Surfers Paradise, a live, functioning hospitality venue at 19 Orchid Avenue, Surfers Paradise, where students will be given access to facilities and customers in an authentic hospitality venue.
It is delivered over a 12 month period. Up to 18 months will be permitted for students needing additional time to complete the program.
ENTRY REQUIREMENTS / MINIMUM AGE
There are no specific entry requirements for this course, however you must have successfully completed year 10 (or equivalent) with a satisfactory pass in English or have relevant experience and/or qualifications that indicate your ability to complete the course. A good command of the English language is required as you will need to demonstrate satisfactory skills in verbal and written communication.
You must be at least 15 years old. If you are under 18 your enrolment form must be signed by a parent or guardian.
LOCATION…
This is an online program in addition to monthly face-to-face tutorials.
The face to face component is delivered in a live, functioning hospitality venue – in Laneway on Orchid nightclub at 19 Orchid Avenue, Surfers Paradise (Gold Coast), where students will be given real life work practice.
RECOGNITION OF PRIOR LEARNING (RPL) AND CREDIT TRANSFER
All 1 Education students are provided with an opportunity to claim any advanced credit for their past studies or life experiences where that experience overlaps with the subjects contained in the course we are offering.
You will be asked to consider whether you would like to apply for any Recognition of Prior Learning (RPL) at the time of your enrolment, at which time, a self-assessment will be made available for you to complete. Please note that recognition of prior learning has no impact on course fees.
If you already hold the exact units of competency or an approved equivalent unit of competency to any of the units contained in your course then you will be given credit for that unit/s under national mutual recognition guidelines. This is called a Credit Transfer and any credit transfer issued may reduce the overall cost of your course.
SUPPORT SERVICES
Your program will be delivered by a specialist Trainer who will remain accessible to you following your initial formal training.
The 1 Education administration team will also remain available to assist you with any non-educational issues not relating specifically to your course content, or in cases where an issue cannot be resolved between you and your Trainer.
Please remember that a detailed step-by-step guide for raising complaints and appealing an assessment decision, has been provided in the 1 Education Student Handbook, made available to you via the 1 Education website.
LANGUAGE LITERACY AND NUMERACY
We understand some people require more time than others to complete reading, writing and numeracy tasks.
To ensure we have an accurate understanding of your support needs, we require you to complete an assessment during your enrolment against the Australian Core Skills Framework (ACSF). We will then discuss any additional support or course modifications that might be required, if and as needed.
In many cases, students will be working in the industry and will be looking to complete additional studies after already completing the Certificate III in Hospitality or the Certificate III in Commercial Cookery.
Further details can be found in the 1 Education Student Handbook or alternatively, contact us for more information.
COURSE FEES AND AVAILABILITY OF COURSE SUBSIDIES
This program does attract some government funding assistance for eligible Queensland-based students via the Higher Level Skills program, provided by Queensland Government.
Eligibility criteria for each student is as follows – the candidate must:
- not hold, or be already undertaking, a Certificate IV or higher level qualification;
(any Certificate IV or higher level qualifications completed whilst at school ARE allowed and will not exclude you from accessing this funding); - be 15 years of age or older and have finished secondary school or left school;
- be a Queensland resident;
- Be an Australian citizen or permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen).
Please see the Student Handbook for more information.
Course fees vary between students, depending on whether any government subsidies are available. All fees will be clearly declared on your student enrolment form and are also listed below:
Higher Level Skills (HLS) Prices:
- $140.00 – Concessional Price (must have health / concession card) – that’s only $5 per subject whilst government subsidies remain;
- $280.00 – Non-concessional Price: that’s only $10 per subject whilst government subsidies remain!
Fee for Service (not funded by Qld government) Student Price:
- $2,750.00
Follow THIS LINK to view the Higher Level Skills Fact Sheet.
PAYMENT OPTIONS
Students will be given the option to make payment via Direct Credit Bank Transfer.
Convenient payment plan options are also available on request for full fee for service paying students.
STUDY PATHWAY
Whilst there are lower level qualifications that might be useful for some students to complete prior to commencing the Diploma, the majority of students will already hold the Certificate III in Hospitality, however, this is not a mandatory pre-requisite and so people may also choose to enter directly into the Diploma of Hospitality Management.
If you are uncertain about your readiness to study the program please talk with one of our friendly staff members and we can guide you on the best pathway for you.
Once you have graduated with your Diploma, there are additional optional qualifications to pursue, to build on your skills and knowledge.
Your Trainer will be happy to discuss these options during your studies.
COURSE SURVEY
All 1 Education students are required to complete a survey at the completion of their program to enable us to improve the experience for future students. We thank you in advance for your contributions.
MORE INFORMATION
For more information relating to various student-related policies and processes please refer to the Student Handbook, available in the 1 Education website – https://www.1education.com.au/
CONTACT DETAILS
Phone: 07 5560 8971
Email: enquiries@1education.com.au
Internet: https://www.1education.com.au/