Certificate III in Retail (SIR30216) - Corporate

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AVAILABLE TO CORPORATE RETAIL CLIENTS ONLY

CERTIFICATE III IN RETAIL (SIR30216)

COURSE OVERVIEW

This is a program designed specifically for retail environments, and only offered to corporate clients with a dedicated work environment and culture to support the genuine development of the competencies listed below.

SUBJECTS

(13 units of competency to gain your qualification)

Contact us for a tailored subject selection, however, the following subjects are our STANDARD offering…

Core units

  • SIRXCEG001 Engage the customer
  • SIRXCEG002 Assist with customer difficulties
  • SIRXCEG003 Build customer relationships and loyalty
  • SIRXCOM002 Work effectively in a team
  • SIRXIND001 Work effectively in a service environment
  • SIRXRSK001 Identify and respond to security risks
  • SIRXSLS001 Sell to the retail customer
  • SIRXWHS002 Contribute to workplace health and safety

Elective units

  • SIRRINV001 Receive and handle retail stock
  • SIRRINV002 Control stock
  • SIRRMER001 Produce visual merchandise displays
  • SIRRMER003 Coordinate visual merchandising activities
  • SIRRRTF001 Balance and secure point-of-sale terminal

ABOUT YOUR TRAINER

1 Education only offers this qualification in live work environments, in partnership with corporate clients.

Your Trainer will be a current practicing Retail Manager and experienced operator and will be able to provide you with real life exposure to each competency.

QUALIFICATION AND ACCREDITATION OUTCOMES

On successful completion of this program you will be awarded a nationally recognised qualification ‘Certificate III in Retail’ (SIR30216), issued by 1 Education (RTO #6639).

Graduates of the Certificate III in Retail are well regarded across the retail industry.

POTENTIAL JOB OUTCOMES

Candidates for this course will be new industry entrants and will be given training in key retail systems and processes.

RPL candidates may also complete assessment requirements for these subjects to gain a formal qualification to maintain their current employment or for the purpose of career advancement.

Some possible job titles relevant to this qualification include:

  • Shop Assistant
  • Customer Service Representative
  • Sales Attendant.

COURSE FORMAT, STUDY MODE AND COURSE DURATION

This program will be delivered over a 6 month period, part-time to new workplace employees. The program will involve classroom tutorials, on-the-job learning and assessment and some self-paced work to reinforce theory concepts.

Students will be completing assessments during their classroom-based sessions, and during their time in the work environment, consisting of practical skills demonstrations and knowledge tests.

 

ENTRY REQUIREMENTS / MINIMUM AGE

There are no specific entry requirements for this course, however you must have successfully completed year 10 (or equivalent) with a satisfactory pass in English or have relevant experience and/or qualifications that indicate your ability to complete the course.  A good command of the English language is required as you will need to demonstrate satisfactory skills in verbal and written communication.

You must be at least 16 years old. If you are under 18 your enrolment form must be signed by a parent or guardian.

LOCATION…

The theory and practical component of this training program will all be delivered on the client’s premises.

RECOGNITION OF PRIOR LEARNING (RPL) AND CREDIT TRANSFER

All 1 Education students are provided with an opportunity to claim any advanced credit for their past studies or life experiences where that experience overlaps with the subjects contained in the course we are offering.

You will be asked to consider whether you would like to apply for any Recognition of Prior Learning (RPL) at the time of your enrolment, at which time, a self-assessment will be made available for you to complete. Please note that recognition of prior learning has no impact on course fees.

If you already hold the exact units of competency or an approved equivalent unit of competency to any of the units contained in your course then you will be given credit for that unit/s under national mutual recognition guidelines. This is called a Credit Transfer and any credit transfer issued may reduce the overall cost of your course.

SUPPORT SERVICES

Your program will be delivered by a specialist Trainer who will remain accessible to you throughout and following your training.

The 1 Education administration team will also remain available to assist you with any non-educational issues not relating specifically to your course content, or in cases where an issue cannot be resolved between you and your Trainer.

Please remember that a detailed step-by-step guide for raising complaints and appealing an assessment decision, has been provided in the 1 Education Student Handbook, made available to you via the 1 Education website.

LANGUAGE LITERACY AND NUMERACY

We understand some people might require more time than others to complete reading, writing and numeracy tasks.

To ensure we have an accurate understanding of your support needs, we require you to complete an activity at the time of your enrolment to identifying any additional learning needs you may have. We will then discuss any additional support or course modifications that might be required, if and as needed.

In many cases, where students are looking to enter the workforce for the first time, 1 Education may include an additional enrolment into some foundation subjects from the Certificate II in Skills for Work and Vocational Pathways to assist with a smooth entry into the industry as a new employee. These foundation skills may relate to such topics as identifying and securing employment, workplace communication and problem solving / learning in the workplace.

Further details can be found in the 1 Education Student Handbook or alternatively, contact us for more information.

COURSE FEES AND AVAILABILITY OF COURSE SUBSIDIES

This program does attract some government funding assistance for eligible Queensland-based students via the Certificate 3 Guarantee program, provided by Queensland Government.

Eligibility criteria for each student is as follows – the candidate must:

  • not hold, or be already undertaking, a Certificate III or higher level qualification;
    (any Certificate III or higher level qualifications completed whilst at school ARE allowed and will not exclude you from accessing this funding);
  • be 15 years of age or older and have finished secondary school or left school;
  • be a Queensland resident;
  • Be an Australian citizen or permanent resident (includes humanitarian entrant), temporary resident with the necessary visa and work permits on the pathway to permanent residency, or a New Zealand citizen).

Please see the Student Handbook for more information.

Course fees vary between students, depending on whether any government subsidies are available. All fees will be clearly declared on your student enrolment form and are also listed below:

Certificate 3 Guarantee (C3G) Prices:

  • $13.00 – Concessional Price (must have health / concession card) – that’s only $1 per subject whilst government subsidies remain;
  • $26.00 – Non-concessional Price: that’s only $2 per subject whilst government subsidies remain!

Fee for Service (not funded by Qld government) Student Price:

  • $1,800.00

PAYMENT OPTIONS

Students will be given the option to make payment via the following methods:

  • Direct Credit Bank Transfer or
  • Credit Card via PayPal (fees apply)

Convenient payment plan options are also available on request.

STUDY PATHWAY

Whilst there are lower level qualifications that might be useful for some students to complete prior to commencing the Certificate III, the majority of students will choose to enter directly into the Certificate III in Retail, perhaps complemented by some additional subjects drawn from the Certificate II in Skills for Work and Vocational Pathways (FSK20113). This will be clearly documented for each student at the time of enrolment.

If you are uncertain about your readiness to study the program please talk with one of our friendly staff members and we can guide you on the best pathway for you.

Once you have graduated with your Certificate III in Retail, there are additional optional qualifications to pursue, to build on your skills and knowledge, and perhaps move into supervisor / management roles. You may decide to enrol into the Certificate IV in Retail Management (SIR40316), or perhaps move directly into a Certificate IV or Diploma of Leadership and Management (BSB51918).

Your Trainer will be happy to discuss these options during your Certificate III studies.

COURSE SURVEY

All 1 Education students are required to complete a survey at the completion of their program to enable us to improve the experience for future students. We thank you in advance for your contributions.

MORE INFORMATION

For more information relating to various student-related policies and processes please refer to the Student Handbook, available in the 1 Education website – https://www.1education.com.au/

CONTACT DETAILS

Phone: 0478 752 453

Email: enquiries@1education.com.au

Internet: https://www.1education.com.au/